Frequently Asked Questions
Everything you need to know about our waterproof wall and ceiling solutions.
Are your wall panels 100% waterproof?
Yes, our panels are specifically designed for wet environments. When installed correctly with our recommended sealants and trims, they provide a completely watertight surface ideal for bathrooms, showers, and kitchens.
Can I install these panels over existing tiles?
Absolutely. Our wall panels can be installed directly over existing tiles, provided the surface is level and clean. This makes them an excellent choice for quick and mess-free bathroom renovations.
How do I clean and maintain my wet walls?
Maintenance is simple. Just use warm soapy water and a soft cloth. Avoid abrasive cleaners or bleach, as these can damage the protective finish of the panels.
What is the standard delivery timeframe?
We typically process and dispatch orders within 24-48 hours. Depending on your location, standard delivery usually takes 3 to 5 working days. Express shipping options are available at checkout.
What is your return policy for damaged items?
We take great care in packaging, but if your order arrives damaged, please notify us within 48 hours of delivery. We will arrange a replacement or a full refund once the damage is verified.
Do you offer professional installation services?
While we are primarily a supplier, our products are designed for easy DIY installation. We provide comprehensive installation guides, but we recommend hiring a local qualified tradesperson if you are not confident in your DIY skills.